Trust Center

Security, compliance, and data handling.

We'd rather lose a deal than overstate our posture in a questionnaire. This page is the source of truth for what we ship today, what's on the roadmap, and how we'll handle your data under contract.

Last reviewed: April 2026

Shipping today

Available now

These controls are in production and verifiable in a pilot.

  • Transport encryption (TLS 1.2+)

    All traffic terminates at Google Cloud Load Balancer / Vercel Edge with HSTS enforced.

  • At-rest encryption (AES-256)

    Firestore + Cloud Storage data is encrypted at rest by default via Google-managed keys.

  • Per-user authentication

    Firebase Auth with email, Google, and Apple Sign-In. Passwords hashed with scrypt.

  • Role-based access controls

    Circles, products, and admin actions are gated by per-user RBAC enforced in Firestore Security Rules and server actions.

  • Audit logging

    Admin actions and product-state transitions are written to an immutable audit log (Firestore `auditLogs`).

  • Data export and erasure

    Self-service export (JSON) and right-to-erasure endpoints. Both available via the in-app Account → Privacy panel and via API.

  • US-region data residency

    Primary data store is Firebase in us-central1; backups stay in US multi-region.

  • Vendor offboarding playbook

    Documented in docs/SECURITY.md — covers data return / deletion timelines on contract termination.

On the roadmap

Coming next

Tracked publicly. We publish when we hit dates and when we slip.

  • SAML / OIDC SSO via WorkOS

    Q3 2026

    Okta, Azure AD, Google Workspace, OneLogin, JumpCloud. Required for any production deployment > 100 seats.

  • SOC 2 Type 1

    Q3 2026

    Engagement with Vanta / Drata for continuous monitoring; audit firm selected in May 2026.

  • SCIM 2.0 directory provisioning

    Q4 2026

    Just-in-time + scheduled user lifecycle management via WorkOS Directory.

  • Enterprise admin console

    Q4 2026

    Org-level reporting, policy controls (retention, sharing, public-profile defaults), session management.

  • SOC 2 Type 2 observation window

    H1 2027

    6-month observation following Type 1 attestation.

  • Customer-managed encryption keys (CMEK)

    H1 2027

    For tier-1 contracts that require key custody outside Hustlin's cloud account.

  • Regional residency options

    H2 2027

    EU and CA residency for customers with data-localization requirements.

Data handling

Where data lives

Primary store: Google Firestore (us-central1). File and image assets: Google Cloud Storage (us-central1). LLM inference is stateless — no customer data is used for vendor model training (zero data retention is enabled where the provider supports it).

Retention

Customer data is retained for the term of the contract. On termination, customer data is deleted within 30 days (or returned as JSON / NDJSON export on request). Audit logs and billing records are retained for 7 years.

Incident response

Security incidents are triaged in PagerDuty (24×7 on-call). Customers are notified within 72 hours of a confirmed incident affecting their data, with a written post-mortem and remediation plan inside 14 days.

Report a vulnerability

Email security@hustlin.ai with reproduction steps. We acknowledge inside 1 business day and aim to remediate critical issues inside 7 days. Responsible-disclosure researchers are credited on request.

Sub-processors

The third parties that may process customer data in the course of providing Hustlin. Updates to this list are announced at least 30 days before they take effect.

VendorPurposeRegion
Google Cloud Platform (Firebase, Firestore, Cloud Functions)Primary application infrastructure, database, file storageus-central1
VercelNext.js hosting and edge runtimeUS (multi-region)
OpenAI / Anthropic / Google GeminiLLM inference for product scoring, AI assistance, and content generationUS
SendGridTransactional email (account, invitations, notifications)US
StripeBilling and subscription managementUS
SentryApplication error monitoring (no PII in events)US
BrowserbaseHeadless browser automation for content publishing workflowsUS

What we'll sign

DPA

A standard Data Processing Addendum covering GDPR Art. 28 and CCPA service-provider terms. We sign yours or ours.

MSA

Annual master agreement with seat-based pricing, redlinable for procurement.

Security questionnaire

We respond inside 3 business days. Standard responses (CAIQ-Lite, SIG-Lite) available on request.

Need more detail?

We share our full security overview, sub-processor list, and SOC 2 readiness roadmap with prospective customers under NDA.