Terms of Service

Hustlin plans, runs and measures growth for products you add. It drafts content and outreach, publishes and sends what you approve (or what you allow Autopilot to send), and reports results from the accounts you connect. We may change, add or remove features over time; if we remove something material that you pay for, we will tell you in advance.

You must be at least 18 and able to form a binding contract. Keep your sign-in secure; you are responsible for activity on your account and for anyone you invite to collaborate on your products. Tell us right away at support@hustlin.ai if you think your account has been compromised.

When you connect an account (such as X, LinkedIn, Instagram, Google, Stripe or Shopify), you authorize Hustlin to use it as described in the Service and in our Privacy Policy: to publish posts, send emails, manage campaigns or read data, as applicable. You can disconnect an account at any time.

• You are the sender. Posts and emails go out under your name or your product’s name. You are responsible for what you approve and for what you allow Autopilot to send within the channels and limits you set.
• Follow the rules of each platform you connect, and the laws that apply to your marketing, including anti-spam laws (such as CAN-SPAM, CASL and GDPR), advertising disclosure rules, and consumer protection laws.
• Third-party services are not ours. Their terms govern your use of them, and we are not responsible for their availability, decisions (such as suspending an account or limiting reach) or changes to their APIs.

Hustlin uses AI to analyze products and write plans, posts and messages. AI output can be wrong, incomplete or similar to content created for others. Review drafts before you approve them, and do not rely on the Service for legal, financial, tax or other professional advice.

Growth depends on many things outside our control. We do not guarantee any particular result, such as traffic, signups, revenue, rankings, replies or press coverage.

You own the information you give us and the content the Service creates for you (“Your Content”), to the extent the law allows. You give us a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit and display Your Content only as needed to provide, secure and improve the Service and as you direct (for example, publishing a post you approve or showing a page you make public). You confirm you have the rights needed for anything you upload or ask us to publish.

You agree not to use the Service to:

• send spam or messages to people who have asked not to be contacted;
• make false or misleading claims, post fake reviews or testimonials, or impersonate anyone;
• promote anything illegal, or products in categories the platforms you use prohibit;
• harass, defame or infringe the rights of others;
• scrape, reverse engineer, overload or interfere with the Service, or get around plan limits or security;
• resell the Service except under a written agreement with us.

We may remove content, pause automations or suspend accounts that break these rules, and will tell you why unless the law or a security risk prevents it.

• Paid plans are billed in advance, monthly or annually, through Stripe, at the prices shown on our pricing page when you subscribe, plus applicable taxes.
• Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time from the billing page; your plan stays active until the end of the period you already paid for.
• No refunds. Payments are non-refundable, including for partial periods, unused features or downgrades, except where the law requires otherwise.
• If you upgrade, the change applies right away and the prorated difference is added to your next invoice. If a payment fails, we may limit paid features until it is resolved.
• We may change prices with at least 30 days’ notice. A new price applies from your next renewal after the notice period, and you can cancel before then.
• Plan limits (such as the number of products) are part of each plan. Studio, enterprise and university agreements may have their own terms, which control if they conflict with these.

If you use the Partner API, keep your API keys secret, stay within the documented rate limits, and only send us data you have the right to share. We may change or retire API versions with reasonable notice and may revoke keys that are misused.

If you use the iOS app: these Terms are between you and Uxgency, not Apple, and Uxgency, not Apple, is responsible for the app and its content. Apple has no obligation to provide maintenance or support for it. To the extent the law allows, Apple has no warranty obligation for the app; if the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund any purchase price you paid for the app. Uxgency, not Apple, is responsible for handling any claims about the app, including product liability, legal or regulatory compliance, consumer protection, and intellectual property infringement claims. You confirm you are not located in a country subject to a U.S. government embargo and are not on a U.S. government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

The Service, including its software, design and the Hustlin name and logo, belongs to Uxgency and its licensors. These Terms give you a limited, revocable right to use the Service; they do not transfer any ownership. If you send us feedback or suggestions, we may use them without any obligation to you.

You can stop using the Service and delete your account at any time from the Support Center. We may suspend or end your access if you materially break these Terms, if your use creates legal or security risk, or if we stop offering the Service (in which case we will give reasonable notice and refund any prepaid fees for the period after it ends). You can export your data before your account is deleted. Sections 4, 5 (as to our rights to content already published), 10 and 12 to 16 survive.

The Service is provided “as is” and “as available.” To the fullest extent the law allows, Uxgency disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title and non-infringement, and any warranty that the Service will be uninterrupted, error-free or secure, or that AI output will be accurate.

To the fullest extent the law allows, Uxgency will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data, goodwill or business opportunities, or for actions taken by third-party platforms, arising out of or relating to the Service, even if we were told they were possible. Our total liability for all claims relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim arose or US $100.

You will defend and indemnify Uxgency against third-party claims arising from Your Content, the posts and messages sent from your account, or your breach of these Terms or the law.

Talk to us first. Before filing a claim, email legal@hustlin.ai with a description of the dispute. We will try in good faith to resolve it within 60 days.

Binding arbitration. If we can’t resolve it, you and Uxgency agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules (or its Commercial Arbitration Rules if you use the Service for a business). The arbitration will take place in Boston, Massachusetts, or by video, and judgment on the award may be entered in any court with jurisdiction. The Federal Arbitration Act governs this section.

Exceptions. Either party may bring an individual claim in small claims court, and either party may seek an injunction in court to protect its intellectual property.

Class action and jury waiver. You and Uxgency each may bring claims only individually, not as a plaintiff or class member in any class, collective or representative proceeding, and each waives the right to a jury trial.

Opt out. You can opt out of this arbitration agreement by emailing legal@hustlin.ai within 30 days of first accepting these Terms, with your name, account email and a statement that you opt out.

If the class action waiver is found unenforceable for a claim, that claim will proceed in court, not arbitration.

These Terms are governed by the laws of the Commonwealth of Massachusetts and applicable U.S. federal law, without regard to conflict-of-law rules. For any dispute not subject to arbitration, you and Uxgency agree to the exclusive jurisdiction of the state and federal courts located in Suffolk County, Massachusetts. If you live outside the United States, this does not take away any mandatory consumer protections of the country where you live.

These Terms, the Privacy Policy and any order form or written agreement with us are the whole agreement between you and Uxgency about the Service. If a provision is unenforceable, the rest stays in effect. Our not enforcing a provision is not a waiver. You may not transfer these Terms without our consent; we may transfer them in a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.

We may update these Terms. We will post changes here and update the date above; for material changes, we will notify you by email or in the app at least 30 days before they take effect. If you keep using the Service after that, the new Terms apply.

Uxgency Inc., a Massachusetts corporation
Legal: legal@hustlin.ai
Support: support@hustlin.ai · hustlin.ai/support