5 Best Loom Alternatives for Documentation and Support in 2024
Loom is the standard for quick video messages, but if you need to turn those recordings into guides, articles, or social posts, these tools offer more.
Gluetrail Team
Founder, Gluetrail
Loom changed how we communicate by making screen recording instant and shareable. However, many teams find that video alone isn't enough for training or support. Often, you still have to manually write out steps or take screenshots to create a proper knowledge base. This list looks at alternatives that help you move faster than just recording a video.
First, what is Loom?
Best for: Quick, one-off internal updates and asynchronous video messages.
Strengths
- Extremely fast cloud uploading and link sharing
- Reliable mobile and desktop applications
- Simple interface that requires zero training
Where it falls short
- Static video format makes searching for specific steps difficult
- No native way to turn recordings into written documentation
- Requires manual effort to repurpose content for different platforms
The top alternatives
- #1Top pick
Gluetrail: Turn one recording into a complete knowledge base
Gluetrail is a Chrome extension built for teams that need to create support and training assets without the manual labor. While Loom stops at the video file, Gluetrail uses your screen activity and audio transcript to build step-by-step articles automatically. It is designed to help you drive software adoption by putting the right content on the platforms your customers already use.
- Automatically generates written step-by-step articles with screenshots from your recording
- One-click publishing to platforms like Notion, Confluence, Zendesk, and Intercom
- AI-driven content adaptation for LinkedIn, Twitter, and YouTube
- Captures clicks and screen metadata to ensure documentation accuracy
- Combines video and written guides in a single asset
Side-by-side comparison
| Category | Gluetrail | Loom | Edge |
|---|---|---|---|
| Primary Output | Video + Written Articles | Video Only | Stronger |
| Step-by-Step Generation | Automatic via AI | Manual | Stronger |
| Mobile App | No | Yes | Stronger |
| Knowledge Base Export | Native (Notion, Zendesk, etc.) |
Frequently asked questions
Why would I use Gluetrail instead of Loom?
Use Gluetrail if you need to create documentation, help articles, or social media content from your recordings. Loom is better for quick, temporary messages.
Does Gluetrail require a desktop app?
No, Gluetrail operates as a Chrome extension, making it easy to use within your browser-based workflows.
Stop wasting time transcribing your own videos.
Use Gluetrail to turn your next screen recording into a full support article in seconds.
Try Gluetrail for Free